Privacy policy

Last updated: October 1, 2024

This Privacy Policy describes how Saving Spoons, LLC ("Saving Spoons," the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://savingspoons.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

By using or accessing our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, or for other legal, regulatory, or operational reasons. We will post the updated Privacy Policy on the Site with a revised "Last updated" date. Please check this page regularly to stay informed of any changes.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information we collect depends on how you interact with us and use our Services. In addition to the uses listed below, we may use your information to communicate with you, provide Services, comply with legal obligations, enforce our terms of service, and protect the rights of our users.

Personal Information We Collect

We collect different types of personal information depending on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, or can be linked to you. This includes:

Information We Collect Directly from You:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, phone number.
  • Shopping Information: Items viewed, added to cart, or added to your wishlist.
  • Customer Support: Information included in communications with us, such as when you submit a message through the Services.

Information We Collect Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with the Site and Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include details about your device, browser type, network connection, IP address, and browsing behavior on our Site.

Examples of Automatically Collected Data:

  • IP address
  • Device and browser information
  • Browsing activity on our Site
  • Time spent on specific pages

For more information on the cookies we use, see our Cookie Policy here: Shopify's Cookie Policy.

Information from Third Parties

We may also obtain personal information from third parties such as:

  • Vendors & Service Providers: Companies that help us support our Site and Services (e.g., Shopify, fulfillment partners, and cloud storage providers).
  • Payment Processors: Information collected to process payments for orders, such as credit/debit card details, bank account information, and billing addresses.

Any information collected from third parties will be treated under this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or their privacy practices. For more information, see the Third Party Websites and Links section.

How We Use Your Personal Information

We use your personal information for several purposes, including but not limited to:

  • Providing Products and Services: To process orders, manage your account, provide shipping, and facilitate returns or exchanges.
  • Marketing & Advertising: To send promotional content and tailored advertisements via email, text, or mail. We may also use your personal information to personalize your experience on our Site.
  • Security & Fraud Prevention: To detect and prevent fraudulent, illegal, or malicious activity. If your account is compromised, please contact us immediately.
  • Communication: To respond to inquiries, provide customer support, and improve our Services.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes, including:

  • Service Providers: We may disclose your information to vendors who help us operate our Site (e.g., payment processors, fulfillment partners, data analytics, IT management).
  • Business & Marketing Partners: We may share personal information with Shopify or other partners to help personalize your experience and provide targeted marketing. For example, we use Shopify to support personalized advertising with third-party services.
  • Affiliates: We may share information with affiliates or corporate partners as part of business operations.
  • Business Transfers: Your information may be disclosed in the event of a business transaction such as a merger or acquisition.
  • Legal Obligations: We may disclose personal information as required by law or to protect our rights, users, and services.

Your Rights & Choices

You may have rights under applicable privacy laws, such as the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing emails by clicking "unsubscribe" in any email or adjusting preferences in your account.

To exercise any of these rights, contact us at service@savingspoons.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how visitors interact with our Site. Cookies allow us to:

  • Save your preferences
  • Track your shopping behavior
  • Analyze Site performance

You can adjust your browser settings to manage or block cookies. Please note that disabling cookies may impact your user experience and some Site features may not function properly.

User-Generated Content

If you post reviews or other user-generated content on our Site, this content will be public. We are not responsible for how others may use or share this information. Be cautious about what you choose to share publicly.

Third Party Websites & Links

Our Site may include links to third-party websites. We are not responsible for the privacy or security practices of these third-party sites. Please review their privacy policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 13. If you believe a child has provided us with personal information, please contact us to have it removed.

Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. You transmit information to us at your own risk.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: support@savingspoons.com
  • Mail: 30 N Gould St Ste R

Sheridan, WY 82801