Yes, you can cancel your order within one hour of placing it. Once it goes into production after that time, we are unable to cancel. Please email us at support@savingspoons.com with your order number and email address as soon as possible to request cancellation.

Absolutely! We use Stripe to process credit card payments, ensuring your transactions are safe and secure. Your payment information is never stored on our end, and we only access the last four digits of your card for verification. Learn more about Stripe’s security practices here.

There are a few ways to snag a discount code:

• Sign up for our newsletter for exclusive offers and product updates.
• Follow us on Instagram, Facebook, or Threads (@shopsavingspoons) to catch the latest promotions and giveaways.

Placing an order is easy:

1. Select the product you love.
2. Choose your preferences (size, color, etc.), then click Add to cart.
3. Review your cart by clicking the bag icon.
4. Proceed to checkout, enter your shipping details, and payment information.
5. Click Pay now, and you’ll receive an order confirmation email shortly after.

Enter your coupon code in the text box at checkout. Please note that only one coupon code can be applied per order.

All our prices are listed in USD (United States Dollar).

If you haven’t received your order confirmation email, here are a few possibilities:

• It may have gone to your spam folder—be sure to check there.
• There may have been a typo in the email address provided. If you still can’t find it, please email us at support@savingspoons.com with your name, order number, and email address, and we’ll resend it.

There are multiple reasons that may cause this.

For a debit or credit card issue below, please contact your bank or financial institution for resolution:

• You have frozen your card and need to unfreeze it
• There was a typo with the CVV or CCV
• Your card is expired
• You provided card details that don't match your bank profile (name on card, address, etc)
• Another transaction was detected as potential fraud and your card issuer has frozen your card until you reach out
• Insufficient Funds
• If one of those wasn't the reason, it may be that your bank's fraud prevention system flagged the transaction. You can call them to advise this is an authorized transaction.

For a gift card issue below, please contact the gift card issuer for resolution:

• The gift card has hold limits or other point of sale limitations.

A card decline is unfortunately outside of the ability of our customer support team to resolve. You will need to contact your financial institution / card issuer for assistance.